Privacy Policy

At JacketzHub, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or purchase our products (“Services”).

By using our Services, you agree to the practices described in this policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the “Effective Date” will be updated. Continued use of our Services means you accept the revised Privacy Policy.

2. Information We Collect

We collect information in three ways: information you provide directly, information collected automatically, and data from trusted third parties.

a) Information You Provide Directly

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Order details
• Account login details (if an account is created)
• Customer support communications
  
  

b) Information Collected Automatically (Cookies & Tracking)

We use cookies, pixels and similar technologies to collect:

• IP address
• Browser and device information
• Website activity
• Pages viewed and cart behavior
• Advertising interactions
  
  

Cookies help improve site performance, personalize your experience and measure marketing effectiveness. You may disable cookies at any time through your browser settings.

c) Information from Third Parties

• Payment processors (Stripe, PayPal, Google Pay)
• Shipping partners (DHL, FedEx)
• Analytics and advertising tools (Google Analytics, Meta Pixel)
  
  

3. How We Use Your Information

a) To Provide and Deliver Orders

• Process payments
• Ship orders
• Send order updates and tracking
• Handle eligible returns
  
  

b) To Improve Our Website and Services

• Analyze website performance
• Develop new features
• Prevent fraud and unauthorized activity
  
  

c) To Communicate With You

• Customer support
• Order-related updates
• Responses to inquiries

d) Marketing (Optional)

• Promotional emails (unsubscribe anytime)
• Personalized advertising via trusted partners
•  

Legal Basis (GDPR Notice)

• Contract necessity (order fulfillment)
• Legal obligations (tax and fraud prevention)
• User consent (marketing communications)
  
  

4. Payment Security

We do not store or access your full credit card or banking details. All payments are securely processed by:

• Stripe
• PayPal
• Google Pay
  
  

These providers are PCI-DSS Level 1 certified and fully encrypted. Sensitive payment data is handled exclusively by these platforms, not by JacketzHub.

5. How We Share Your Information

We only share personal information with:

• Payment processors for secure transactions
• Shipping partners to deliver orders
• Service providers (hosting, analytics)
• Legal authorities if required by law
• Business partners in the event of a merger or acquisition

We do not sell or rent your personal data.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Opt out of marketing communications

To exercise your rights, email
support@jacketzhub.com
with the subject line: “Data Request – JacketzHub”.

7. Security & Data Retention

Security

We use industry-standard safeguards including SSL encryption, secure servers, limited internal access and third-party security monitoring. No online system is completely secure, but we follow best practices.

Data Retention

• Order and transaction data retained up to 3 years
• Customer accounts retained until deleted by the user
• Email communications retained for service history

Data is securely deleted or anonymized when no longer required.

8. Children’s Data

Our Services are not intended for children under the age of 13. We do not knowingly collect data from children. If such data is discovered, it will be deleted promptly.

9. International Data Transfers

If you are located outside the United States, your data may be transferred internationally. We follow applicable laws and safeguards, including Standard Contractual Clauses for EU data transfers.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

11. Supplemental Notice for California & EU Residents

Residents of California (CCPA) and the European Union (GDPR) have the right to:

• Know what data is collected
• Access, correct or delete data
• Opt out of marketing
• Withdraw consent at any time
  
  

12. Contact Us

For privacy questions or data requests, contact:

JacketzHub – Customer Care
Email: support@jacketzhub.com
Address: 7901 4th Street North, Ste 300, Saint Petersburg, FL 33702, USA